The Cycling Physios
Date of last revision – 23rd June 2020
The Cycling Physios address;
61 Frampton Way, Great Barr, Birmingham, B43 7UN
What data do we collect?
We collect the following data:
Personal identification information (name, email address, phone number, address) is information that, either alone or in combination with other information collected, identifies an individual. Depending on the nature of services we will collect other information necessary to provide these services to you. We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services or that you have decided to share with us to personalise the Services, and to comply with applicable laws.
We receive email questions from current and potential customers. We answer the emails but do not use the email addresses for any other purpose.
Policies of Other Websites
The Cycling Physios uses third party systems such as Jetpack and Google analytics to make judgements and analysis on the visitors to our website and social media channels. Please see the respective privacy policies, no personal data is stored.
How information is collected and stored
The Cycling Physios collects information you provide to us. Typically this is collected via a web application and stored in a secure cloud environment. The Cycling Physios will keep your data provided to us for a minimum of eight years (in line with guidance from the Chartered Society of Physiotherapy).
Children’s personal information
When we process children’s personal information we will do so with the consent of a parent/ guardian however we do not anticipate this to be an action we will need to carry out.
How we use information
The Cycling Physios uses the information we collect to administer and operate the services provided to you. We do not share your publicly identifiable information with third parties expect with your express permission.
How we protect your information
We take several measures to safeguard the collection, transmission and storage of the data we collect. These steps depend on the sensitivity of the data that we collect, process, and store. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure.
Right to access
You have the right to request copies of your personal data from HP3.
Updating account information
If you believe the data we hold on you is incorrect, you may correct, amend or delete submitted account information that is inaccurate at any time by contacting us at pick the appropriate email address eg. Data@thecyclingphysios.co.uk
You may request deletion of your personal identifiable information by contacting the data controller at The Cycling Physios email address..
While The Cycling Physios continues to work hard to protect your personal information, no data transmission over the internet can be guaranteed to be absolutely secure, and The Cycling Physios cannot ensure or warrant the security of any information you transmit to The Cycling Physios. Transmitting personal information is done at your own risk.
Should you wish to report a complaint or feel that The Cycling Physios has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office